EPoS System and eCommerce Website

Our EPoS system from Intelligent Retail

The EPos software we use is a multichannel system that allows us to link up our stock control, reporting, customer database, product information and more, into one central system that runs our shop in Abergavenny and our eCommerce website.

The system is called Connect and it is provided by Intelligent Retail - an award winning EPoS company providing retail solutions designed for independent retailers. The software helps retailers to centralise their stock management process for multiple channels including Amazon, eBay, eCommerce websites and tills in physical shops. Saving them time and allowing them to have one stock control system feeding multiple retail channels.

Built from the ground up for retailers, the architecture of the software is dedicated to the job. Not only a simply to use till system it also has the online orders downloaded straight to a till license (or the back office license) where you can spot them and process them by picking, packing and despatching the orders as you go. Your documents are printed from the orders and send out with the package to the customers. Stock is adjusted automatically for the shop and the website so you can concentrate on running your business rather than worrying about manually updating separate channels.

The reporting and features in Connect provide you with valuable tools to be able to analyse your stock and help you make sure you have the right products at the right time. Discover your best selling products or departments and use the smart purchase ordering function to efficiently generate orders to replenish stock to the level you require. Once the goods are delivered from your supplier, you can then goods in all the items in one go with Connect - simple.

The EPoS system allows you to send your products to other integrated retail channels and saves you the time of logging into each channel separately. It is easy to then drag and drop the products into your eCommerce website channel or link them to your Amazon or eBay channel stock tree. You can see all your channel stock trees in one place. As the online marketplace or website orders are downloaded to Connect the stock quantity is automatically updated so your stock is kept up to date.

Intelligent Retail designed and built this eCommerce website with the focus on best practice and a superior online shopping experience. They are constantly developing and improving usability and design so that the eCommerce website not only looks great but has valuable functions, a secure checkout and wonderful features.

Read more about Intelligent Retail and Connect on their website www.intelligentretail.co.uk

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Customer Testimonials

I am writing this email to praise the wonderful service I received from your company recently. I ordered a Welsh LoveSpoon in the early hours of Wednesday morning (00.13am) and I was kept informed on a regular basis on the status of my order throughout the day. I have received my package this morning and was amazed at just how fast, efficient and reassuring your delivery service is. The LoveSpoon I ordered is fantastic, and I know that my partner will love it. I will most certainly be using your website again, recommend you to friends, and if I am in the area I will definitely drop in to your shop. Thank you and I look forward to ordering from your website again.

J. L.

Just a quick note to say thank you for the beautiful clock I ordered from you last week. My brother is going to love it for Christmas (even though I want to keep it for myself now!) Your delivery service was very quick and the clock was very well packaged and so arrived in perfect order. Thanks again

Lisa

Thank you very much for the items, I am delighted with them. Thanks for the speed of delivery - amazing

Sandra

Many thanks for your speedy delivery service, item arived today, I look forward to doing more shopping with you

Tony

Thank you so much for the wonderful cufflinks which arrived today. My husband was over the moon with them. We moved from Wales 20 years ago and get very homesick, I am so glad I found welsh gifts, I shall certainly be recommending your shop?to my expat friends

Shirley

Just went an got the mail, I am happy to report that the package is in one piece. Everything is wonderful and the items are beautiful. They are going to be Christmas gifts for my daughter. She was is Wales in 2003 when she was 15 yrs old. She was unable to get all the special 'Welsh' items that she wanted so I thought I could do that for her now. Thank you

Karen

Thank you very much for very quick next day delivery am very happy with the spoon will definetly buy from you again and will recommend.

Emma

Just a short note to say how very impressed I am by receiving my order less than twenty-four hours of placing it. The items are perfect also. Many are very quick to complain but how many take the time to offer praise. Well done Welsh Gifts and keep up your excellent service

Deirdre

Just wanted to say a big thank you for rushing me the Welsh hat in time for my daughter's themed day today at school, she was so pleased with her outfit. She even learned a couple of phrases in Welsh to surprise her teachers!

KG